An accurate and professional claims management is the natural completion of any risk and insurance management activity. OXERISK’s Unit of Legal & Claims is dedicated to managing claims by serving as a customer delegate toward Companies, to ensure the fair value of the liquidation, to streamline the process and its execution time. The office also deals with all documentation of the claims procedures, both out-of-court and/or judicial proceedings.
The general procedure for the claims management involves various steps to minimize the duties on the client. This management is guaranteed by our Claims Manager and concerns the whole process from the complaint until the complete definition of the claim, by verifying the exact fulfilment of the obligations deriving from the policies, which are attributed to the Companies.
Every day our organization is at the disposal of the customer to aid and advice.
The presence of operational tools of management, procedures and IT systems ensure that the processes are economically and efficiently managed.